In a hyper-competitive automobile market, financing often holds the key to a successful sale.
Thanks to our extensive experience in Automobile, Leasing and Financial services, our team is ready to help you reach the next level in your sales, finances and operations.
Boost your commercial performance, in B2C and B2B
- Boost the ROI of marketing campaigns, through smarter segmentation, attribution modelling
- Provide the sales force with better leads, by scoring each individual prospect, and provide individualized products/services suggestions (see a B2B example).
- Increase the average revenue per client with “next best offers” recommendation models
- Provide with a better quote for credit rates: don’t leave precious basis points on the table while reducing the number of offers requiring human validation (see a pricing case study in home security)
Secure a more loyal customer base
Some say, “keep is the new get”. In an increasingly competitive sector, customer experience is paramount to secure valuable relationships in the long run.
- Make sure you work on the projects with a real impact on customer loyalty, thanks to a clearer correlation between your operations and churn.
- Reach out to your “clients at risk” before they switch: identify soon enough who is most likely to leave, and set up proactive retention campaigns equipped with individual offers most likely to secure a continued business.
- Improve customer experience and reduce cost-to-serve with client-facing “bots”
Risk & recovery
- Know your customer and reduce your exposure to various risks: fraud, money laundering or counterparty bankruptcy
- Fine tune the assessment of your clients’ financing needs through advanced transaction modelling
- Improve the recovered amounts through a clearer understanding of your debts at risk and optimized recovery campaigns(also: how we tackled the “bad debt” problem in healthcare)
Keep a watchful eye on the competition's next move
- Monitor the competition’s moves with automated processes and custom alerts
- Consolidated market intelligence from various sources into your own decision-making tools
Transform into a more efficient operation
- Optimize the logistics associated with operational leases.
- Automate your document management through natural language processing (NLP) and process automation.
- Assign customer contacts immediately to the right contact thanks to NLP and sentiment analysis
Trusted partners in automobile finance since 2015.
