Caroline joined Agilytic's management team in 2022 to guide the team in project management best practices.
With over 20 years of experience, Caroline brings extensive expertise to the team. A graduate of the Solvay Business School of Economics and Management, she began her career as an auditor at KPMG before spending 15 years at Swift in various Finance and Product roles. There, she spearheaded the launch of an internal Business Intelligence tool focused on business users and helped establish financial data governance.
At Agilytic, Caroline leads multiple teams working on roadmap projects and developing data and AI-based solutions.
💼 Professional experience
Agilytic
Senior Project Manager
Since 2022
- Document and ensure the application of project management best practices
- Define and monitor business objectives, scope, approach, planning and budget
- Mobilize resources with appropriate skills, provide training if necessary
- Involve stakeholders, clarify roles, motivate around common objectives
- Use Agile methods : continuously align within the project team and with stakeholders, prioritize the backlog, document deliverables
- Review results and lessons learned
- Communicate results with the team and stakeholders, and promote externally as needed
Example of data & AI projects:
- Data roadmap in HR, retail, and health insurance Gather business objectives, recommend data solutions, prioritize, plan and estimate costs
- Data Management Platform in HR and health Design architecture, select tools, develop data flows and reporting
- Stock optimization in pharma and e-commerce Forecast demand using ML models and provide stock recommendations
- Churn analysis in retail Analyse churn behaviour, identify explanatory variables and suggest actions
- Customer service automation in public sector Use LLM technologies to automate complaint management in the Cloud
- Invoice processing automation in public sector Automate supplier invoice processing with LLM technologies for content extraction and RPA for email routing
- Data visualization in real estate, hospitality and automotive Collect requirements, understand data flows, perform ETL and design Power BI dashboards
Chief of Staff
Since 2024
Coordinate all HR activities:
- Lead recruitment
- Foster individual growth through relevant training, senior mentoring, and weekly follow-up by management
- Coordinate the annual evaluation process for Agilytic employees
- Ensure the smooth running of the compensation and benefits process with an external provider
- Deal with complex situations by applying the principle of radical candor (care personally and challenge directly)
Swift
Data Analysts Chapter Lead
2020 - 2022
- Lead a team of Data Analysts in an Agile organisation
- Contribute to Business Intelligence products development
- Provide data and business insights to internal and external customers
- Define and monitor tribe OKRs (Objectives & Key Results)
Financial Planning & Analysis
2007 - 2020
- Lead the launch of an internal Business Intelligence solution, focused on customer needs and self-service capabilities
- Contribute to the definition and implementation of a new data governance process at company level
- Manage budgeting and financial reporting projects
- Define and monitor company Key Performance Indicators
KPMG
Auditor
2002 - 2007
🦾 Certifications, trainings
Methodologies
- Project Management
- People Management
- Feedback techniques
- Stakeholder Management
- Agile software development
Software & programming
Data analysis and vizualisation tools:
- Excel
- Power BI
- Microstrategy
- MS Access
Project management and documentation:
- Power Point
- ClickUp
- Notion
- Jira
- Confluence
- Harvest
- Forecast
Others:
- Hubspot (CRM)
- Odoo
- SAP
- SQL (basics)
🎓 Academic credentials
MSc Business Engineering Solvay Brussels School of Economics & Management, 2002
🇺🇳 Languages
🇫🇷 French: native
🇬🇧 English: fluent
🇳🇱 Dutch: good
🔐 Proprietary and confidential. 💡 Profile CVs are provided for illustration purposes. ✅ Planning of specific experts will be secured upon formal agreement.