An investment in knowledge always pays the best interest

Superb session about Data. Even though I feared I would be lost by seeing the title, the speaker was crystal clear.

I didn’t think it would be interesting for SMEs... and yet it was. The proposed approach was great and will be useful, if not today, also tomorrow.

We believe in continuous training for our teammates. It's only logical to share what we've learned with you.

Start customizing your training now

… and yes, we do remote too 🤗

Whether you like Teams, Zoom or your own Learning Management platform, we’ll be equipped and prepared to give you the best remote learning experience possible.

Data Brainstorm Not sure where to start with Data in your organization?

We start from your business objectives and work our way back to shape how data can help you reach your objectives.

This training will be equal parts brainstorming and equal parts structure with reusable frameworks that your teams will be able to apply for optimal use of data as a business enabler.

Ideal for managers and executives eager to step up their involvement with data.

Data Storytelling

If you have the right data but need help in using it to its full potential, a Data Storytelling session is the ideal step to 

• Data visualization best practices to choose the best chart every time
• Story fundamentals to engage your audience from beginning to end
• Hands-on exercises to help you make a lasting impact from day one

Ideal for business analysts looking to create persuasive documents

Risk and Recovery

Train your finance and collections teams to data-driven tools and techniques that will help you

• Know your customer and reduce your exposure to various risks: fraud, money laundering or counterparty bankruptcy
• Fine-tune the assessment of your clients’ financial stability through advanced modeling
• Improve the recovered amounts through a clearer understanding of your debts at risk and optimized recovery campaigns

Customer Experience

Our NPS-certified professionals will guide you through a customer experience workshop

• Go beyond the "Net Promoter Score" to structure a complete customer experience program
• Understand the different data collection methods necessary for a successful Customer Experience program
• Build a hierarchy of Key Performance Indicators to ensure the right decisions are made, down to each touch point

Automation Start your automation journey by understanding how you can build AI-powered workflows to free your teams from repetitive manual tasks :

• Simplify and automate your document management
• Assign customer contacts immediately to the right contact
• Support your digitalization efforts with an end-to-end pipeline for documents and image processing
• Redirect the critical parts of your workflow to your expert employees while treating the rest immediately

CRM and sales boost

Have you ever felt you were not using your CRM to its full potential? Have trouble convincing your sales force to actively contribute CRM data?

• Fine tune your CRM tool to maximize its efficiency
• Explore and learn from case studies of quick wins for engaging your sales force
• Draft a roadmap to deploy prescriptive analytics in your sales and retention efforts

Ideal for sales and marketing professionals, both in B2C and B2B